servicenow service portal

Brief Overview of Servicenow Service Portal Job Support:

ServiceNow Service Portal is an alternative to the CMS but not to the  replacement Portals are to  built using Twitter Bootstrap & the Angular.js Features are  customizable knowledge base on the service catalog without the use of the  iframes Supports “record watching” for the  near realtime widget updates on  Live ticket chat Fully responsive for the mobile &  tablet Portals built in using a powerful drag-n-drop of the designer

Conclusion:

Service Portal offers an alternative user experience to the standard platform User Interface. It is easy to configure, customize & extend . it is similar to what users are used in other consumer products.Service Portal is a simple way to configure an intuitive interface for the users. It interacts with the underlying ServiceNow platform, so you can access any of the platform components in the portal.

Service Portal was designed to be accessible for a variety of users. Less technical users can make basic configuration changes to the User Interface using Branding Editor & other components of Service Portal. For  more moderate level of a configuration, users can edit & extend portals, widgets & pages . More advanced technical users can use the development tools provided in Widget Editor to write CSS, AngularJS & Javascript to power a portal. Advanced web designers can also create rich web applications right on the ServiceNow platform.

Service Portal serves to address all of the pain points combined with CMS. It’s a simple but more delightful experience with different levels of configuration. Basic users with less technical ability can assemble a simple site, while more advanced users can configure themes, widgets  &  pages.

Service Portal comes with widgets for various components such as Knowledge, Catalog & Incidents. the underlying part of  CMS site can use those components to migrate over without complete re-implementation. The migration effort may vary depending on the customizations made to components.

Working Hours

  • Monday9am - 6pm
  • Tuesday9am - 6pm
  • Wednesday9am - 6pm
  • Thursday9am - 6pm
  • Friday9am - 6pm
  • SaturdayClosed
  • SundayClosed
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Charlie Brown
Web Designer
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