Microsoft Dynamics NAV is fast to implement, easy to configure, and simple to use. Available in more than 40 country versions, the solution can help organizations streamline their specialized business processes. It can be customized to help you simplify and streamline your highly specialized businesses thus making your employees more effective and your organization more competitive.
Microsoft Dynamics to synchronize the types of data that are common to both customer relationship and ERP software, such as customer, contact, and sales order information. As you work with this data, you can keep the information in both systems up-to-date. For example, you can use the customer information that is in Microsoft Dynamics NAV to fill in an order form that a salesperson creates in Microsoft Dynamics CRM. Although integration is designed to work without customization’s, for the best results, you must customize it to reflect your business and customer processes and needs.
Microsoft Dynamics NAV 2016 enables seamless integration in the lead-to-cash process for customers who use Microsoft Dynamics CRM for customer engagement and Microsoft Dynamics NAV for order processing and financials.
Microsoft Dynamics CRM integration enables you to couple Microsoft Dynamics CRM records with Microsoft Dynamics NAV records – essentially linking the records together. Once coupled, you can access Microsoft Dynamics CRM records from Microsoft Dynamics NAV and, for some entities, access Microsoft Dynamics NAV records from Microsoft Dynamics CRM (see the note after the following table). You can also synchronize data between records so that data is the same in both systems. The following table describes the Microsoft Dynamics CRM entities that are integrated with Microsoft Dynamics NAV record types (tables) in the default implementation and the supported features.