Dynamics CRM Technical is a customer relationship management software package developed by Microsoft. The product that focus mainly on Sales, Marketing & Service sectors but Microsoft has been marketing Dynamics CRM as an XRM platform & has been encouraging partners to use its proprietary (based on .NET) framework to customize it. Dynamics CRM is part of the Microsoft Dynamics of business applications.
Dynamics CRM is a server-client application like Microsoft SharePoint and is primarily an IIS-based web application which is also supports extensive web services interfaces. Dynamics CRM will be accessed by clients either by using a Browser or by a thick client plug-in to Microsoft Outlook. Besides Internet Explorer the Chrome & Firefox browsers are fully supported since Microsoft Dynamics CRM 2011. The current version of Microsoft Dynamics CRM is 2016. Microsoft Dynamics CRM has over 40,000 consumers.
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